Shipping policy

Shipping Policy

At Farzand Farm, we want your order to reach you safely, fresh, and on time. We carefully pack every order before handing it over to our delivery partners.

Delivery Coverage

We currently deliver Farzand Farm products across Pakistan.

Orders can be delivered to most major cities, towns, and serviceable areas throughout the country. Delivery availability may vary depending on the courier service coverage in your area.

Processing Time

Orders are generally processed and dispatched within 1–2 business days after confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

Delivery Time

Estimated delivery times after dispatch are:

  • Major cities: 2–4 business days

  • Other cities and areas: 3–7 business days

  • Remote areas: Delivery may take additional time depending on courier coverage.

Please note that delivery times are estimates and may occasionally be affected by weather, public holidays, courier delays, or other circumstances beyond our control.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your order.

From time to time, Farzand Farm may offer free shipping promotions or special delivery offers. Any applicable offer will be clearly mentioned on our website.

Order Tracking

Once your order has been dispatched, you may receive a confirmation message containing your tracking information, where available.

You can use the provided tracking details to follow the progress of your shipment through the courier service.

Delivery Issues

Please make sure that your delivery address and contact information are accurate when placing your order.

If you do not receive your order within the expected delivery timeframe, please contact us so we can assist you in checking the status of your shipment.

If a package arrives visibly damaged, please contact us as soon as possible and, where possible, provide photographs of the damaged package and products.

Incorrect or Incomplete Address

Farzand Farm is not responsible for delays or additional delivery charges resulting from an incorrect, incomplete, or inaccurate delivery address provided by the customer.

If your order has not yet been dispatched and you need to correct your address, please contact us as soon as possible.

Cash on Delivery

Cash on Delivery may be available for eligible locations and orders. If you select Cash on Delivery, payment will be collected by the courier upon delivery.

For orders paid in advance through our available online or bank-transfer payment option, payment must be completed before the order is dispatched.

Contact Us

If you have any questions about your order or delivery, please contact Farzand Farm through the contact details provided on our website.

We are always happy to help.

Farzand Farm
From Farm to Your Family